Returns & Exchanges

At Coco Mats N More, we want you to be completely satisfied with your home decor purchase. If your product is not exactly what you expected, we offer a straightforward return process within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Securely pack the unused item in its original packaging, ensuring all tags and protective materials are included to prevent damage during transit.

• 3.
  Ship the Item

  Affix the provided shipping label or use a trackable carrier of your choice to send the package back to our designated fulfillment center.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned mat and confirms its condition, we will issue a full refund to your original payment method within 5-7 business days.